Complaints
Not Satisfied?
If we don't reach an agreement within 30 days (or 21 days for hardship cases), you can refer to our external provider:
0287 509 780
admin@finconnex.com.au
Our Commitment
Prompt Resolution
We aim to resolve most complaints within 5 business days. Your time is valuable, and we treat it as such.
Transparent Process
We ask for all relevant info upfront so we can investigate thoroughly and keep you updated at every step.